Support Center

Why was I charged before my trial period ended?

According to Apple's policy, when you sign up for a 3-day trial period, you may be charged within the last 24 hours of your trial period.

As stated on Apple's website: "If you signed up for a free or discounted trial subscription and don't want it to renew, cancel it at least 24 hours before the trial period ends."

Payment transactions in the App Store are entirely managed by Apple, therefore this process is outside of Meta Unicorn team's control.

How can I cancel my subscription?

1. Go to Settings on your iPhone
2. Select iTunes & App Store
3. Tap your Apple ID at the top of the screen
4. Tap View Apple ID (you might need to sign in or use Touch ID)
5. Tap Subscriptions
6. Under Subscriptions, tap Meta Unicorn

How can I request a refund?

Unfortunately, Meta Unicorn cannot refund Apple payments. If you believe you were charged without your permission and want to request a refund, we recommend contacting Apple Support.